Last updated: March 23, 2026
Currency displayed on the website: USD

At Craftywdy, we want customers to be able to review the payment options available on our website, understand when payment is charged, and know how approved refunds are returned before completing a purchase. This Payment Policy explains the general payment terms that apply to orders placed through our website.

1. Payment Options Available at Checkout

Craftywdy currently accepts the following payment methods:

  • Visa
  • Mastercard
  • American Express
  • Discover
  • PayPal

The payment methods displayed during checkout are the payment options currently available for that order. Availability may vary depending on factors such as checkout configuration, customer location, technical availability, or service conditions at the time of purchase.

2. Website Currency

Unless clearly stated otherwise during checkout, all prices and payment amounts on our website are shown in USD.

This includes, where applicable:

  • product prices
  • shipping fees
  • other order-related charges shown before payment is completed

If your card, bank account, or PayPal account uses a currency other than USD, your financial institution or payment provider may apply its own exchange rate or conversion fee. Those charges are determined by the provider and are outside our control.

3. When Payment Is Charged

Payment is taken at the time the customer places the order through checkout.

An order moves forward only after the payment transaction has been successfully authorized, confirmed, or approved under the payment method used.

Placing an order and submitting payment does not by itself guarantee final acceptance of the order. In some circumstances, an order may still be delayed, reviewed, declined, or cancelled under our related store policies.

4. Billing Details and Payment Verification

Customers are responsible for entering accurate billing details, payment details, and contact information when requested during checkout.

If we are unable to verify the transaction, if the payment is not successfully confirmed, or if the order shows unusual transaction indicators, we may place the order on hold, decline it, or cancel it where appropriate under our other policies.

5. Order Total Before Payment

Customers can review the order total before finalizing payment.

The amount presented at checkout may include:

  • product price
  • shipping cost
  • any other applicable amount displayed for the order

Unless expressly stated at checkout, Craftywdy does not add a separate surcharge solely because the customer chooses one of the payment methods offered on the website.

Shipping fees, delivery conditions, and free shipping rules are handled under our Shipping Policy.

6. Failed, Declined, or Unconfirmed Transactions

If a payment attempt is declined, fails, or remains unconfirmed, the order will not proceed to the normal processing stage until valid payment has been received.

In that situation, the customer may:

  • try the payment again
  • use another payment method shown at checkout
  • contact their bank, card issuer, PayPal, or payment provider for more information about the declined or blocked transaction

7. Pending Charges or Unusual Payment Activity

In some cases, a payment provider may temporarily show a charge as pending, under review, held, or duplicated in appearance.

If you notice a pending payment, an unexpected temporary hold, or any unusual payment status, please first check whether you received an order confirmation email. You may then contact us so we can help review the transaction status on our side.

8. Secure Checkout

Our website uses a secure connection for checkout.

For your protection, customers should not send full card details or other sensitive payment information through email, standard contact forms, chat messages, or other channels not specifically designed for payment processing.

9. Refund Handling

Any approved refund will be returned to the original payment method used for the order.

Refund eligibility and timing depend on the type of case involved, including:

  • approved cancellations before shipment, which are handled under our Cancellation Policy
  • approved returns or item-related issues, which are handled under our Returns & Refunds Policy

After we issue a refund on our side, the time required for the funds to appear in the customer’s account may vary depending on the bank, card issuer, PayPal, or other payment provider.

10. Contact Information

If you need assistance with a payment issue or have questions about a transaction, please contact us through our Contact page or using the details below:

Address: 2050 Tradeport Drive, Orlando, Florida 32824, United States
Phone: +1 (734) 502-7170
Email: [email protected]
Support Time: Mon–Sun, 8:00 AM–5:00 PM EST